Taking on new D2C brands. Book your free email audit.
D2C email + designEmail accelerator ✉️

We turn one-time buyers into repeat customers

Most brands spend everything on acquiring customers and forget the ones they already have. The real goldmine is your existing audience. We help you grow LTV and scale without burning another dollar on ads.

Your D2C store+Email and design+Klaviyo / Mailchimp
KlaviyoMailchimpFigmaPhotoshopIllustratorMeta AdsKlaviyoMailchimpFigmaPhotoshopIllustratorMeta Ads

Turn lost revenue into profit

We make every customer worth more to your business

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VIP access
VIP early access
Pre-launch
First-order offer
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Thank you and reorder
VIP access
VIP early access
Pre-launch
First-order offer
Our portfolio
Proof, not promises

Real numbers from a real D2C brand

Straight from the Klaviyo account of a brand we work with. The name stays private, the numbers do not.

$81,110.54
Total revenue, Aug 29 to Sep 28, 2026
▲ 26% vs previous period
$46,916.08
Revenue attributed to email and SMS in the same period
▲ 38% vs previous period
57.84%
Of total revenue came from Klaviyo channels
$201,424.61
Total revenue, Jul 1 to Sep 28, 2026, with $109,377.20 attributed (54.30%)
▲ 4% vs previous period
Attributed revenue by type, Jul 1 to Sep 28, 2026
Campaigns 64.67%
Flows 35.33%
Campaigns: $70,730.89Flows: $38,646.31
Attributed revenue by channel, same period
Email 78.18%
SMS 21.82%
Email: $85,510.62SMS: $23,866.58
Klaviyo business performance summary, Jul 1 to Sep 28 2026
Klaviyo dashboard, Jul 1 to Sep 28, 2026
Klaviyo business performance summary, Aug 29 to Sep 28 2026
Klaviyo dashboard, Aug 29 to Sep 28, 2026

Source: Klaviyo business performance summary. Attributed revenue is the revenue Klaviyo credits to email and SMS.

Our secret sauce

How we make every customer worth more

Increase your LTV

Email is far from dead. It drives repeat purchases, upsells and cross-sells at a cost no ad channel can match.

Repeat orders build up over time (illustration)
What we do: Campaigns and flows that give past buyers a reason to order again.
Recover lost carts

Well-timed, well-designed emails win back browsers and cart abandoners before they go cold.

Cart left→Reminder→Order placed
What we do: Cart and browse recovery emails designed to match your brand.
Boost retention and loyalty

Messages that feel personal build trust, and trust is what makes shoppers come back and spend more.

Welcome→Thank you→VIP offer
What we do: Welcome, post-purchase and VIP emails that make customers feel known.
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One-stop solution

Everything your D2C inbox needs

An email program built to convert, and the design to make every touchpoint look like one brand.

✓Email strategy, copy and build in Klaviyo or Mailchimp
✓Design for email, social and Meta ads
✓Short-form video to match your campaigns
Get started, it's free
One-stop solution

Our winning framework

Email and design that turn one-time buyers into repeat customers, so you scale faster without raising ad spend.

Send emails that stand out

Customized campaigns shaped by customer behavior, with automation that wakes up even your quietest subscribers.

✓Pop-ups that convert
✓Tailored, on-brand design
✓Non-stop A/B testing
Learn more

Flows that run on autopilot

Welcome, cart, post-purchase and winback flows that keep revenue coming while you focus on the product.

✓Behavior-based segmentation
✓Cart and browse recovery
✓Post-purchase nurture
Learn more

Creative that keeps the brand consistent

Your emails are only one touchpoint. We design the rest so every surface looks and feels like the same company.

✓Social media creatives
✓Meta ad creatives
✓Short-form video
Learn more
Why we're different

Not your typical agency

Same goal, very different way of working. Here is the head-to-head.

Typical agencyInbox Theory
Focus
✕Email is one task among many channels.
✓Email specialists, with design built in.
Starting point
✕A pitch deck before anyone looks at your inbox.
✓A free audit of what you send today.
Design
✕Copy and creative handled by separate teams.
✓Copy, design and build in one studio.
Reporting
✕Reports full of jargon.
✓Plain-language results you can act on.
Quality
✕Testing is often an afterthought.
✓Every email checked across devices and inboxes.
See the difference on your own emails.Get a free audit
Why trust us

How we earn your trust

01
See it before you buy it

A free audit comes first, with no obligation to continue.

02
Nothing is a black box

One clear plan is agreed with you before anything is built.

03
Quality is checked

Every email is tested across devices before it ships.

04
Results in the open

We show real account data, like the numbers above.

Let's stop leaving money in your inbox

Free email audit
✓ LTV boost✓ Done for you✓ Custom strategy✓ Design and email together✓ No obligation
Emails people open ✦Designs people trust ✦Free email audit ✦Built in Klaviyo ✦Emails people open ✦Designs people trust ✦Free email audit ✦Built in Klaviyo ✦Emails people open ✦Designs people trust ✦Free email audit ✦Built in Klaviyo ✦Emails people open ✦Designs people trust ✦Free email audit ✦Built in Klaviyo ✦Emails people open ✦Designs people trust ✦Free email audit ✦Built in Klaviyo ✦Emails people open ✦Designs people trust ✦Free email audit ✦Built in Klaviyo ✦Emails people open ✦Designs people trust ✦Free email audit ✦Built in Klaviyo ✦Emails people open ✦Designs people trust ✦Free email audit ✦Built in Klaviyo ✦
Inbox Theory

Email and design studio for D2C brands. We turn one-time buyers into repeat customers.

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